How do Organizations Respond to Workplace Deviance under the influence of Organizational Citizenship in Public Universities?

This paper explores the parallel roles in an organization as it relates to level of commitment shown by its employees (citizens company) and their workplace deviance. The study goes a step deeper show how this relationship is intertwined with theory social exchange. A total 600 respondents consisted lecturers from top five Malaysian public research universities, but only 189 were suitable for statistical analysis. Current employs deductive approach uses nonprobability sampling. SEM-PLS used examine model test mediating effect organizational citizenship behaviour on between results reveal what known be true healthy well dangers deviance that relationship. Despite positive relationship, does fact modify negative manner. study’s findings have empirically influence behaviours perhaps dampens itself. outcome data can help future managers, particularly tertiary education settings, implementing appropriate mechanisms towards improving behaviour. In addition, also provide insights other private universities alike approaching Keywords: Workplace deviance; commitment; behavior; exchange ABSTRAK Kertas kerja ini meneroka peranan selari dalam organisasi kerana ia berkaitan dengan tahap komitmen yang ditunjukkan oleh pekerjanya (warga syarikat) dan penyelewengan tempat mereka. Kajian melangkah lebih mendalam untuk menunjukkan bagaimana hubungan saling teori pertukaran sosial. Seramai responden terdiri daripada pensyarah pekerja lima universiti penyelidikan awam terbaik Malaysia, tetapi hanya sesuai analisis statistik. Penyelidikan semasa menggunakan pendekatan deduktif pensampelan bukan kebarangkalian. digunakan mengkaji menguji kesan pengantaraan tingkah laku kewarganegaraan terhadap antara kerja. Keputusan mendedahkan perkara diketahui benar di sihat serta bahaya tersebut. Walaupun positif ini, sebenarnya mengubah secara negatif. Dapatan kajian telah empirik bahawa mempengaruhi mungkin melembapkan komitmennya itu sendiri. Hasil boleh membantu pengurus masa depan, terutamanya tetapan pendidikan tinggi, melaksanakan mekanisme ke arah meningkatkan organisasi. Di samping itu, penemuan juga memberikan tanggapan kepada swasta lain mendekati Kata kunci: Penyimpangan kerja; organisasi;